Iceni Jewellery is committed to protecting and respecting your privacy. This policy (together with our Terms and Conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purposes of the Data Protection Act 1998 (the “Act”) and GDPR, the data controller is Iceni Jewellery, 8 Swanmore Road, Ryde, Isle of Wight, PO33 2TF.
We may collect personal information from you in a variety of ways including, but not limited to when placing an order through the Iceni Jewellery page on www.etsy.com, when visiting the Iceni website, filling out a contact form on the Iceni Jewellery website, and in connection with other activities, for example, contact made at fairs, fetes and shows regarding orders or commissions by Iceni Jewellery, via telephone, or on social media such as Facebook. By using www.iceniuk.com and www.etsy.com/uk/shop/IceniJewellery and by commissioning the services of Iceni Jewellery, you understand and agree that personal information you provide will be held on a database created and operated by Iceni Jewellery, and/or other selected third parties (including www.etsy.com). Iceni Jewellery will collect personal identification information only when you voluntarily submit such information to us. You can always refuse to supply personal identification information, but this may prevent you being able to use the services of Iceni Jewellery.
The Information Collected or Received
The information collected will be your title, first name, surname, postal address, email address, should you purchase something from Iceni Jewellery also payment information, and if applicable, your telephone number.
This information is collected to:
- Process any order you have placed
- Process the payment for any order you have placed
- Allow Cora to liaise with you regarding orders and designs
- Respond to you regarding any customer service issue
- Send you the items you have ordered
- Interact with you via social media (giveaways, discounts, promotional activities)
- Notify you of changes, giveaways, special offers and discounts relating to Iceni Jewellery
At times we may collaborate with other carefully selected and relevant to us businesses on promotional items, giveaways, special offers and discounts.
How we protect your information
Iceni Jewellery endeavours to protect your information by having in place a strict security procedure for the storage and disclosure of your information. This includes two password protection procedures in order to access any personal information. These passwords are held by just two people within Iceni Jewellery – The artist, and her bookkeeper.
We respect your privacy. Iceni Jewellery will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy.
Protecting your security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you against appropriate third party databases. By accepting these terms and conditions you consent to these checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Act.
Statement on the use and disclosure of Personal Data
We do not sell, trade, or rent personal identification information to others. We may use third party service providers to help us operate our business and/or administer activities on our behalf by email, such as sending out newsletters. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We may use for the purpose of promotional, marketing and publicity purposes in any media worldwide any comments or feedback (excluding personal data) which you post publicly (such as reviews and comments) without notice or without any fee being paid.
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions or agreements or contracts between us or to protect the rights, property, or safety Iceni Jewellery or affiliates. This includes exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and our internal investigations including any customer complaints.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right not to receive marketing information at any time by contacting Iceni Jewellery by email (details at the end of this policy).
The Iceni Jewellery website may, from time to time, contain links to and from the websites of appropriate and pre-selected businesses, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have a right to access the personal data about you that is held by us. To obtain a copy of the personal information we hold about you, please write to us at the following address: Iceni Jewellery, 8 Swanmore Road, Ryde, Isle of Wight, PO33 2TF.
If you have any queries about data protection, please contact Cora (the artist) via email: firstname.lastname@example.org